Troubleshooting Session

$59.00

Tax included.

Standard: Scheduled based on availability (booked a minimum of 24 hours in advance)

Rush: The next available technician will reach out within 2 hours of your order

After picking standard or rush please select your communication type. Our primary method of communication is Discord but if communication over the phones works better for you we are happy to accommodate

Booking Type?:

Standard

Rush (+$30)

Communication Method?:

Discord

Telephone

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On-Demand

Use the 'Schedule Your Session' button above to view our current availability for your Optimization Session. Feel free to message us through our Discord Support channel to learn about expedited options.

Security and Privacy

We treat your privacy and security as our top priority, and it's not even close. We do not view, interact with, or modify any of your personal files. You are free to observe the service as it is being performed; take a look at our testimonials!

In-House Expertise

Our technicians are internally-staffed professionals adept at getting to the root of sluggish performance, mysterious error messages, software conflicts, and hardware malfunctions.

Frictionless Appointments

Skip the endless queues and uncertain support times. Simply schedule an appointment and we'll be in touch, right from the comfort of your home or office.

Comprehensive Diagnostics

We check for a number of variables, including operating system errors, viruses and malware, network connectivity issues, hardware diagnostics, software installation, driver conflicts, and much more.

Performance-focused Research

We stay on top of the latest operating system patches, game releases, driver updates, and many other aspects of the consumer software ecosystem to ensure we're up to speed on potential issues that may arise.

Satisfaction and Support

We understand that computer troubles are frustrating and disruptive to workflows, and are committed to providing prompt and reliable solutions to keep your downtime to a minimum. We also provide guidance towards preventing future issues.

Rush Service Available

In a tight spot? We offer an expedited tier offering assistance within 2 hours of placing your order. After the first hour, regular fees apply ($59 per hour).